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Chandan Rajah

Head of Group Analytics / Shop Direct

Chandan Rajah

Head of Group Analytics / Shop Direct


Customer insight / intelligence specialist helping businesses increase customer engagement, retention and loyalty using big data science techniques to create and capture value by proactively responding to customer needs, increasing operational efficiency and increasing tactical agility to respond faster to market change and disruptors.

Senior general manager with 18 years of experience managing business unit P&Ls in large enterprises across multiple geographies: United Kingdom & Europe, North America, United Arab Emirates and India. Track record of executing large revolutionary initiatives like Sky AdSmart, Weve, Sky Go, etc.

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